Map Not Working

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  • #1287698
    Sharon
    Participant

    I’m having the same problem as some others that have written I have done all items on the list. Yes, the box is checked. Yes, everything is done. The map shows up as a gray screen. Please advise.

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    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/google-maps-not-working-6/

    #1287955
    Cliff
    Member

    Hi, Sharon. Could you please link me to an event where this is happening for you?

    #1287997
    Sharon
    Participant

    This reply is private.

    #1288011
    Cliff
    Member

    Thanks.

    As suspected, I noticed console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

    I saw one from your theme and multiple from Disqus.

    I suspect switching to a WordPress default theme (like Twenty Fifteen, Twenty Sixteen, Twenty Seventeen, etc.) and disabling Disqus will cause your map to appear.

    Please let me know how this goes for you.

    #1297897
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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