Home › Forums › Calendar Products › Events Calendar PRO › Map is broken after updates
- This topic has 8 replies, 3 voices, and was last updated 6 years, 2 months ago by Jenn.
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December 7, 2017 at 10:24 am #1400534JennParticipant
After running all updates (plugins and WP core), the map page is now broken. All settings are fine, tried both with and without Google API key enabled, and everything was working prior to updates. We have tried deactivating the theme and all other plugins, but the issue persists. Here is what is showing in console:
tribe-events-ajax-maps.min.js?ver=4.4.19:1
Uncaught TypeError: Cannot read property ‘max_lat’ of nullHow do we fix this, short of reverting to an earlier version?
December 7, 2017 at 4:24 pm #1400840PatriciaMemberHey Jen,
Thank you for reaching out to us! I’m sorry to hear that you are having problems with your calendar! Let me help you to solve this.
To get started, could you please update The Events Calendar to version 4.6.7 and let me know if it helps you to solve the problem?
Thanks!
Patricia
December 7, 2017 at 4:47 pm #1400851JennParticipantHi Patricia,
We ran the update you recommended, but it did not seem to resolve the issue. Specifically, we’re seeing the following “symptoms”:Map image not displaying
New events (recurring) not populating in map view (though visible in other views)
Pagination no longer functionsDecember 8, 2017 at 12:04 pm #1401545PatriciaMemberThis reply is private.
December 8, 2017 at 1:12 pm #1401587JennParticipantHi Patricia,
After searching through some of the other support threads, we opted to roll back to Events Calendar Pro 4.4.18, which actually resolved the issues. That’s probably what you’re seeing on the staging site. We’ll be holding off on running the update on our live site until we can be sure the map will continue to be functional. I’d be willing to run the update on staging again so we can troubleshoot the issue further if it might help inform future updates.December 11, 2017 at 8:15 am #1402902PatriciaMemberHi Jen,
Thanks for sharing this additional info! I’ve reviewed our internal bug report and we do have an issue associated with our Geo Location query that was updated/modified on version 4.4.19, this change initially caused a performance issue (high database usage), but apparently the js error you mentioned was caused by this change as well, I’m sorry I didn’t notice this before!
I’m linking this thread to our internal bug report. I cannot guarantee when it will be fixed, as it’s in the development team’s hands now, but the good news is that you will be contacted as soon as a solution is available.
Thanks for your understanding and if you have any other questions, please let me know and I’ll be happy to assist!
Best Regards,
Patricia
January 26, 2018 at 7:47 am #1437001NicoMemberHi there,
Just wanted to share with you that a new maintenance release (for the Week of 7th January 2018) is out, including a fix for this issue :slightly_smiling_face:
Find out more about this release → https://theeventscalendar.com/maintenance-release-week-7-january-2018/
Please update the plugins and let us know if the fix works for your site,
Best,
NicoFebruary 17, 2018 at 8:35 am #1456312Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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