Home › Forums › Calendar Products › Events Calendar PRO › Map is blank for all events on individual event pages
- This topic has 4 replies, 3 voices, and was last updated 9 years, 7 months ago by Casey.
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July 7, 2014 at 10:21 am #300838Del SolParticipant
Hello there,
We are now in the final 3 days of our 30-day refund period for The Event Calendar PRO and are somewhat concerned that we are still encountering a problem.
We did as suggested;
All plugins have been deactivated and we tested functionality across Safari, Chrome, Firefox however the issue still remains. (please see site lynndelsol.com).Within the event listing our map feature does not generally work (it has a few momentary times). Most times it is a blank gray square
Thank you in advance or your help.
July 8, 2014 at 8:03 am #310048CaseyParticipantlynndelsol,
Thanks for getting in touch and sorry to hear you’re having trouble here, but hopefully I can help. I’m seeing the following javascript error when viewing one of your single event pages: http://grab.by/yoJU This leads me to believe that there’s something in your theme that’s causing issues. Can you try temporarily reverting to the default 2013 theme to see if this issue persists? I suspect that this is an issue with your theme, but just want to narrow it down a bit before troubleshooting further.Thanks! 🙂
-Casey-
July 20, 2014 at 9:12 pm #466548CaseyParticipantI just wanted to follow up and see if you’re all set here or if you still have further questions. Just let me know if you have further questions or if I should go ahead and close out this thread. Thanks! 🙂
-Casey-
July 24, 2014 at 4:49 pm #499685communityanswersParticipantFYI – We’re having the same issue (ECP 3.6.1, WPEngine).
http://testarea01.wpengine.com/events/map/ (404)
http://testarea01.wpengine.com/events/week/ (404)As a developer myself, I’m quite disappointed as working with ECP is costing way more hours.
August 14, 2014 at 7:59 am #666244CaseyParticipantlynndelsol,
Since I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂communityanswers,
If your issue is the same as the above please do feel free to monitor this thread, but if you need assistance for your own specific scenario it would be great if you could create a fresh thread of your own. Thanks!-Casey-
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