Many Questions

[Richard]

Hi there,
I’m looking into WooCommerce Tickets for a client and am wondering about the following information.

If the event is yearly, can it be archived? (all the details/pages/info)
What are the fees/costs associated with EE3/4? Any hidden fees?
Any additional transaction fees?
Is there an option for complimentary tickets?
Are there options for multiple ticket types/prices?
What other additional event options are there?
Are group registrations available?
How do refunds work?
Is there a way to do offline payments?
How to track offline payments?
Registration confirmation email?
Payment confirmation email?
Is there an option for group registrations?
Are there early Bird sales option?
Are users able to self cancel a registration?
What happens when a user duplicates their registration?
Is it possible to substitute a registrant for another? Is it possible to change the details and re-send the confirmation email?
Can registrants update their own information?
Are there any add to Google Calendar/iCal buttons?

Thank you.
-Richard

[Brian]

Hi,

I can help answer you questions. For the most part we do not offer the features you are looking for.

If you see our New User Primer for WooCommerce on exactly what the features it has. The features are similar for all our Ticketing Add Ons.

https://theeventscalendar.com/support/documentation/wootickets-new-user-primer/

See my answers below:

If the event is yearly, can it be archived? (all the details/pages/info)

Not sure what you mean, but tickets are created per event.

What are the fees/costs associated with EE3/4? Any hidden fees?

Any additional transaction fees?
Not sure of the reference for these two questions

Refunds and Offline Payments
The payment process is all handled by WooCommerce so refunds or offline payments could be handled by that if you like there is no feature to do that through WooCommerce Tickets.

Registration confirmation email?
Payment confirmation email?

These are handled by WooCommerce, on a completed order a Ticket email is sent

Are there any add to Google Calendar/iCal buttons?

These are features of the Events Calendar and would still work on Events using WooCommerce Tickets

What happens when a user duplicates their registration?

It does not check if someone already purchased a ticket, so if they buy another they would have another ticket.

We do not have the following features:
Is there an option for complimentary tickets?
Are there options for multiple ticket types/prices?
What other additional event options are there?
Are group registrations available?
Is there an option for group registrations?
Are there early Bird sales option?
Are users able to self cancel a registration?
Is it possible to substitute a registrant for another? Is it possible to change the details and re-send the confirmation email?
Can registrants update their own information?

Let me know if you have any follow up questions.

And some of these features maybe possible with some customization, but that is beyond the support we can provide if you would purchase a license.

[Author]

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