Manually imports from Facebook not possible anymore

[Torsten Rissmann]

Hello,
I tried to import some events from Facebook. But the dropdown-menu only shows “CSV-file”.
Can You help me?

Thanks,
Torsten

[Patricia]

Hey Torsen,

Thank you for reaching out to us! I’m very sorry about this issue you are experiencing.

Can you please make sure that you input your license correctly by following the steps mentioned in this article?

If your license key is already in place and correctly setup, can you please check this KB? This article was written to help people to move their licenses to a different site, but I would like you to use it to disconnect/reconnect the license key from your account/site and check if the problem is solved after that.

Please let me know if this solution works for you!

Regards,

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts