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- This topic has 6 replies, 3 voices, and was last updated 9 years, 7 months ago by
Karen Forster.
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AuthorPosts
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September 13, 2016 at 6:14 pm #1163702
Karen Forster
Participantafter the most recent word press update, the Events Calendar plug in is missing. However the Events Calendar Pro plug in is there.
When I go to reinstall the Events Calendar plug in, it fails and tells me the folder already is there, but does not overwrite.
any ideas on how to fix this? Thanks
September 14, 2016 at 11:32 am #1164108Geoff B.
MemberGood afternoon Karen and welcome to the Events Calendar Support forum!
Thank you for reaching out to us.
We are sorry to hear about the Event Calendar plugin missing after the update.
I would love to help you with this topic.You will need one of 2 things to perform that task:
- FTP access to your webhost and more specifically to your /wp-content/plugins/ folder
- Access to the same path using the File Manager from your Cpanel
What you need to do is to completely manually delete the /the-events-calendar/ folder and all of its contents in/wp-content/plugins/.
I highly recommend FTP since it’s more efficient.
Once that’s done, you should be able to reinstall the plugin.
Let me know how that goes.
Best regards,
Geoff B.September 14, 2016 at 7:35 pm #1164395Karen Forster
ParticipantThank you for the reply, I was afraid of that. However all the events I had listed, will I need to reenter them? or are they cache in another location?
Thank you
September 15, 2016 at 10:10 am #1164701Geoff B.
MemberGood afternoon Karen,
That is a great question. The short answer is no.
If you delete the plugin, the events should still be there. The reason being that the events themselves are stored in the wp_posts Database table.That being said, it is always safer to do a database backup before performing any type of major change such as this one.
Let me know how that goes.
Best regards,
Geoff B.September 17, 2016 at 9:26 am #1165499Karen Forster
ParticipantBack up and running. thanks for the support!
September 19, 2016 at 7:02 am #1165805Geoff B.
MemberGood morning Karen,
I am really glad this worked out for the better! Kudos on solving this.
You are welcome back on our support forums any time 🙂
For now, I am going to close this thread.
Have a great week!
Geoff B.
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