Login to purchase

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  • January 29, 2017 at 8:11 am #1225872
    Anna-Mariya
    Participant

    Everything has been configured, but currently when someone tries to buy a ticket => Login to purchase is displayed.
    there is no way a guest checkout to be done.

    January 30, 2017 at 10:12 am #1226267
    Geoff B.
    Member

    Good evening Anna-Mariya and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the login to purchase prompt being displayed on your site.
    I would love to help you with this topic.

    There are 2 places where you can probably fix this:

    1. If you go to Events -> Settings -> Tickets (look for the login requirements section)
    2. If you go to WooCommerce > Settings > Checkout (look for the checkout process section)

    Let me know if that helps.

    Have a great day!

    Geoff B.

    February 21, 2017 at 8:35 am #1243014
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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