Login page not working consistently

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  • #1556043

    This reply is private.

    #1559554
    thecolumbian
    Participant

    I fixed the PHP error in themes/blankslate/tribe-events/modules/meta/details.php, which was minor and I really don’t think it was causing the login page issue.

    I temporarily removed my login page customizations and it didn’t appear to work any differently.

    #1560517

    Hi Brandon,

    Okay, I was finally able to replicate the issue.  It seemed that the login worked a few times, and then it stopped working and I got error messages and could not log in.

    It is possible that the WordPress login file is corrupted.  Can you try following the steps provided in the following blog post and see if that helps?

    https://www.elegantthemes.com/blog/resources/common-wordpress-login-issues-and-their-solutions

    Let me know if that helps!

     

    Thanks,

    Jaime

    #1563150
    thecolumbian
    Participant

    Went through those instructions with no avail. I did a file comparison between a fresh copy of wp-login.php downloaded from wordpress.org and the copy on the server and they were exactly the same.

    #1563480

    Hi Brandon,

    Okay, thanks for giving that a try.

    To be clear, I am able to replicate this issue on your site, however I cannot replicate it on my own test site.

    So I’m assuming that there is something going on with the way that things are set up on your site.

    With that being said, as a next step, can you try going down to a bare WordPress install (default theme like ‘Twentyseventeen’ and no other plugins installed) and see if you can replicate the issue that way.

    Let me know what you find!

     

    Thanks,

    Jaime

    #1580153
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 6 posts - 16 through 21 (of 21 total)
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