Location filter too US-centric

[Charlotte]

I’m having a problem with the search bar when searching by location. I have added a picture here:

When I type in Birmingham (one of the largest cities in the UK) into the search bar, it will not let me search until I’ve selected one of the US cities given as options.

How can I get this working?

[Brian]

Hi,

Thanks for using our plugins.

Unfortunately, there is no setting to refine the search. The Google API is suppose to return results closest to your events address, but Google is returning results from farther away.

We have a bug report to look into the issue and see if we can resolve it before the next release.

There has been a similar thread to this where the customer came up with their own solution to the issue for now:

Google maps 'Near' search – UK locations

Let me know if you have any follow up questions.

Thanks

[Brian]

I am going to close this topic as we typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

Thanks

[Leah]

Hi there,

Thanks again for your post. We wanted to get in touch and let you know that although we weren’t able to address this issue in our upcoming 3.10 release, it is still very much a priority. We have a ticket in our system and will be investigating a solution for a future version. Thank you for your patience and support while we work on this!

Cheers,
The Events Calendar Team

[Author]

Posts