Loading Slow

[Rachel Wooster]

We have a little under 2000 events, and will be around 3000 events soon. Currently the events calendar is running very slow for loading, especially on mobile devices.

Was not this slow before I added repeating events?

Why is it so slow? Just went to Pro?

Sincerely,
Rachel Wooster

http://mountainbulletin.com/events/

[Geoff]

Hi Rachel, thanks so much for reaching out and I hope you had a great weekend. By the way, the website is looking very good. 🙂

Performance issues can be very frustrating and I’m sorry that’s popping up for you. There could be many reasons for it and I’m happy to work with you to figure out how we can get things to possibly speed up.

First thing: what kind of recurring events are you creating? For example, do they have a definitive end date or are they recurring on an infinite basis? If you could screenshot the recurring settings for one of the events in question, that would be awesome and appreciated!

Secondly: is both the front end and back end of the website slow? Or is it one particular view, such as Month View, that is slow?

Third: Are you on a shared hosting plan, or a dedicated server? Just want to get an idea of what hosting everything is sitting on.

I also see that you have tried the following:

• Deactivated all other plugins? Yes
• Switched to a default theme? Yes

Did you notice any difference in performance when all non-Modern Tribe plugins were deactivated or when you switched to a default WordPress theme, like Twenty Sixteen? How about when you do those two things together?

These questions will help us get started, but I may need to ask a few more as we continue to dig in and figure this out together. I’ve seen the calendar work very well on sites with several thousand events, so we’ll have to see what’s happening in this particular instance and that might take some back-and-forth.

Thanks so much!
Geoff

[Support Droid]

This topic has not been active for quite some time and will now be closed.

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