Load times are very slow when the Calendar and Tickets Plugin are enabled.

[IWS Tech]

Our website load times are very poor. We have already tried using the Calendar month caching option but we can;t use this feature because we have translation switching enabled on the website and the caching causes problems when switching bewteen languages.

We ran a few tests and the Event Calendar and Event Ticket plugins seem to be the culprits for the slow load times. Do you have any suggestions, can you look to see what we can do to speed up the current site using your product?

We’ve used all WP default themes have the same result with each. We’re currently using a Twenty Sixteen Child Theme.

I’ve attached a few screenshots of the test results and slow queries by events-calendar-plugin.

Thanks.

[Jaime Marchwinski]

Thanks so much for reaching out!

I’m sorry to hear that your site is running slowly with use of our plugins.

As a first step, please have a look at our Performance Considerations and see if there is anything you can adjust in order to help your site run better:

https://theeventscalendar.com/knowledgebase/performance-considerations/

After that, you may be interested in caching, so take a look at this article:  https://theeventscalendar.com/knowledgebase/caching-basics/

In addition, you can check out some of the solutions provided in this forum post:

https://theeventscalendar.com/support/forums/topic/decreasing-loading-time-for-big-amount-of-events/

I would also recommend looking into some of the plugins in this blog post, as they may be able to help you pinpoint where site slowness may be occurring:

https://theeventscalendar.com/favorite-developer-plugins/

Let me know how it goes and if you need any further assistance on this topic!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts