List Widget fails after update

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  • #1154558
    Deborah Frieze
    Participant

    After updating TEC and ECP to their latest versions, we receive errors like these:

    Warning: include(/home1/ (hidden intentionally) /public_html/wp-content/plugins/the-events-calendar/src/views/1/list-widget.php): failed to open stream: No such file or directory in /home1/ (hidden intentionally) /public_html/wp-content/plugins/the-events-calendar/src/Tribe/List_Widget.php on line 129

    Warning: include(): Failed opening ‘/home1/ (hidden intentionally) /public_html/wp-content/plugins/the-events-calendar/src/views/1/list-widget.php’ for inclusion (include_path=’.:/opt/php54/lib/php’) in /home1/ (hidden intentionally) /public_html/wp-content/plugins/the-events-calendar/src/Tribe/List_Widget.php on line 129

    The errant code appears to be:

    // Include template file
    include Tribe__Events__Templates::getTemplateHierarchy( $template_name );
    do_action( ‘tribe_events_after_list_widget’ );

    echo $after_widget;
    wp_reset_query();

    We’ve tried the standard troubleshooting (changing themes, deactivating all other plugins, etc.)
    Can you give us a clue where to begin troubleshooting this? Is this a known issue, or one that has come up before? A search of the forum didn’t turn up anything useful for us.

    Thanks in advance for the help.

    #1154654
    Josh
    Participant

    Hey Deborah,

    Thanks for reaching out to us!

    This definitely does sound like an odd issue to be having here. The paths that is being attempted appears to be errant there including an additional “1” section to the path which doesn’t exist.

    I haven’t seen this particular issue yet. One potential thought here would be in regards to your current site setup, does the install happen to be a WordPress multisite install?

    Thanks!

    #1154830
    Deborah Frieze
    Participant

    Thanks, Josh, no, this is not a multisite. The home1 is just as hostgator has our account set up.

    #1155765
    Josh
    Participant

    Hey Deborah,

    Thanks for following up here and clarifying there.

    The question was based on the “/src/views/1/list-widget.php” portion of the link. The “1” in the middle there is turning that link into an invalid path. If that was removed, it would resolve the issues you’re experiencing with the widget.

    However, I can’t say that I’ve ever seen this before and am unable to replicate with the latest versions of the plugin and WordPress. I’m reaching out to our team for some feedback here and will follow up with what I find.

    Thanks!

    #1156269
    Josh
    Participant

    Hey Deborah,

    One thing to maybe help narrow in here, would you mind trying to rollback the core Events Calendar plugin to the previous version (this plugin will help make that easy https://wordpress.org/plugins/wp-rollback/)? You can also rollback the Pro version of the plugin by re-downloading the previous version of the plugin and uploading that version to your site.

    This will help us to verify whether this was directly related to the latest version of The Events Calendar on your site or if there may have been other updates that happened right around the same time that caused this particular issue there.

    Thanks!

     

    #1165500
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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