List vew Scrambled using AVADA theme

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  • #1284167
    Christine S
    Participant

    I’ve just spent $89 to upgrade so that someone will figure this out. The issue did not resolve after upgrading to the PRO version.

    My posts are scrambled in list view. I’m using AVADA, which I believe you all support.

    Please see this link: http://bikramlkn.com/events/list/

    I’ve turned off all of the plugins and tested with another theme, and it works fine. BUT, I can’t Avada to respond and I can’t leave this like this.

    This has been going on for almost 8 days Please help if you possibly can.

    thank you!!

    #1284689
    Geoff B.
    Member

    Good evening Christine and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the list view being scrambled on your site. Yikes!
    I would love to help you with this topic.

    With that in mind, could you expand on what you mean by scrambled ?

    The reason I am asking is because the view looks great on my end.
    Without knowing more, my best guess is that either your theme or child theme contains customizations that require updating.

    These are usually found in the functions.php file of your theme (look for “tribe”) or in the  /tribe-events/ folder.

    Could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

    Please ensure you are using the latest files as found on your actual website.
    This way I will get access to any updates or customizations you might have made.

    Hang in there!

    Geoff B.

    #1294511
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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