- This topic has 4 replies, 3 voices, and was last updated 12 years ago by
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Along with fixing the missing recurring ticketing in Woo tickets we now have attendee lists fixed too. It can be done….and now we have these fixed….life is good.
Maybe you should pay my developer to fix your plugins?
Site is at http://shop.paulpetch.co.nz/ by the way.
I’m glad life is good 🙂
When you say that the attendee lists are “fixed”, do you mean you have extended them to accommodate extra information per attendee entry?
Hey Paul: hope you’re well. Barry brought this thread to my attention and I wanted to chime in. I recall an email exchange a few months back where I think we were pretty clear about resetting your expectations and attitude here on the forums. Comments like “maybe you should pay my developer to fix your plugins” really serve no one, and add no value to the discussion. Frankly, they just take time to reply to that could be better spent helping users who are struggling with legitimate problems. Both of the items you mentioned here – recurrence in WooCommerce Tickets, and the inclusion of additional attendee data on the backend attendee list – are feature requests, not bugs or missing functionality, and it is misleading to suggest otherwise.
It doesn’t look like you actually need help in this thread, so we’re going to close it unless we’re misunderstood there. Thanks for your understanding and please do feel free to shoot me an email if you feel differently.
@barry We have it that each event ticket regardless of if its single or recurring now has an attendee count that yes, can be emailed to event organisers. Previously there was just a ‘global’ count of people who purchased a ticket and not able to send specific numbers per event.
The feature to email was there- but never worked. Now we can send numbers, codes, buyer details to who we wish to send to.
@rob. Lighten up dude. Your customers are asking for this and other glaringly obvious bugs and lack of implementation and you ignore them. By the looks of it, there are even more requests for fixes since i last checked.
Bullying buyers to shhh is not cool and i’m genuinely offering you my dev. He fixed these up in a weekend and its been more than a year since these features have been missing.
PM me if you want his details.
Happy days 🙂
Hey Paul: awesome to hear your devs were able to customize the plugin to your liking! This is usually the route we request users go when they want to modify the core behaviors of the plugin in a customization-minded fashion, and I’m glad to hear your dev was able to build out these additional components you wanted.
As for “lighten up”…I’d like to think I’m plenty light already 🙂 I am a tad disappointed that you still continue to view these feature requests as bugs/lacks of implementation – when we’ve spent a whole lot of time that could have been better spent helping other customers trying to explain in great detail as to why these things are absolutely feature requests. Valid feature requests, to be sure, but feature requests nonetheless. If your developer has a solution that addresses one of these feature requests and they would like to post that on our UserVoice page, we would be happy to review it and consider implementing something along those lines (with appropriate credit to you, of course!) if it passes code review in a subsequent release. But UserVoice, rather than the forums, is the appropriate venue for these suggestions.
I just want to reiterate that we do have guidelines/standards here on the forum. While I’m sorry you view this as “bullying buyers,” it certainly isn’t intended as such: it’s setting expectations regarding what is and what isn’t allowed here at the forums. While in the past I might have sugarcoated it a bit, frankly we’re reaching a point where continually repeating how we define feature requests vs bug reports for you isn’t getting us anywhere. And when I view this thread and a few of the ones you’ve posted previously, they do come across as fairly hostile and verging on disrespectful…enough that members of the team have brought your threads to me and asked I get involved directly.
Paul, I hate to pull this card, but ultimately: this is our house….you’re a guest in it. Still a welcome guest, at the time being, but a guest nonetheless. If you aren’t going to abide by our rules going forward we’re going to be forced to send you on your way. I hope this makes sense and that we’ll see some forthcoming UserVoice reports from you!
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