Links Are Not Working With Latest Update

[storywize]

Everything was working perfectly with Events Calendar Pro until I updated the plugin today… Now when I click on Schedule multiple Events button it clears everything out and reloads the page. Clicking on other buttons, such as Organizer simply causing everything to scroll to the top. Is there a way to downgrade to previous version that worked perfectly? No other changes were made other than accepting your update.

[Victor]

Hi Charlie!

Thanks for reaching out to us. Let me help you troubleshoot that issue.

That seems like there could be a Javascript conflict. Could you please see if there are any console errors while on the edit event page? Here’s an article on how you can do that > https://theeventscalendar.com/knowledgebase/using-google-chrome-developer-tools/

If you don’t get any console errors, please enable WP_DEBUG and WP_DEBUG_LOG. This will create a debug.log file inside the /wp-content directory.

After that, try reproducing the issue a few times, so that in case there is an error, it will be saved into the debug.log file. Please share that log file with us so we can see if any problem from there.

Thanks,
Victor

[storywize]

Thanks so much! So, I tried the console and the only error reported was my Moz bar extension in Chrome. I wasn’t logged in, so I logged in again. No idea why that caused the problem, but everything appears to be working fine now again!

[Victor]

Well that is strange, but I’m glad you could solve the issue :). Thanks for following up to let us know.

I’ll close this thread now, but don’t hesitate to open a new topic if anything comes up and we’d be happy to help.

Cheers,
Victor

[Author]

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