Licensing issues: we don't know how to log in!

[Buck Sommerkamp]

Hello!

We are working to re-establish correct licensing for several Modern Tribe plugins on our WordPress site. I’m head of the new technical committee, and as a small non-profit, we’ve lost contact with some of the previous administrators who might be able to help us. We’d like to clear this up and get everything updated…can you help?

https://www.screencast.com/t/pGwcD4KXG

Our web site is at http://www.inclusivekc.org. You might have the licenses under our former name, likemelighthouse.org. In early 2017, we transitioned to the new domain and new organization…I have a feeling the old plugins just carried over but are possibly licensed under the old name (which explains why we can’t figure out how to log in).

Thanks for your help!

Buck Sommerkamp

[Victor]

Hi Buck!

Thanks for reaching out to us.

If you are having trouble accessing your account due to those circumstances, we can help you regain access to it via email.

Please submit your request through our contact form > https://theeventscalendar.com/contact/ and select the Help accessing my account option.

We’ll get back to you over email.

Thanks,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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