Licenses

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  • October 15, 2015 at 5:09 pm #1015138
    Simon
    Participant

    Hello,

    Every time enter my license it says it is valid, but then I get the alert on top saying that I have not entered it. Any thoughts?

    Thank you.

    Simon

    October 16, 2015 at 7:03 am #1015238
    George
    Participant

    Sorry to hear this Simon!

    Licenses work fine for me on my local test site, so I’m curious – can you share your “System Information” with us? I’ll take a look at that and see what I can learn (if anything) to try and reproduce the error.

    Also, if you go http://theeventscalendar.com/my-account/license-keys, does the URL on which you tried activating the license show up there? If so, try using the “Disconnect now” link next to the URL to disconnect the license; then see if adding the license on your site works any more successfully.

    Thanks,
    George

    October 31, 2015 at 7:05 am #1020489
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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