License + support for non profit

[Scott Johnson]

We no longer have a relationship with developer who bought & installed Events Calender & Events Calender Pro. The license is up in June. We are having issues with not all events showing in calendar or list. It may be related to issue in this discussion: https://theeventscalendar.com/support/forums/topic/no-events-display-when-clicking-month-to-month/.

So several questions:
1. When will there be a fix for this?
2. I have the license code. I understand your policy about nonprofits: I would need to purchase a license to get forum pro support. How do I do this so the license, etc., stays with the non-profit and also doesn’t mess with the current install?
3. Which license do I buy? I’m guessing the Personal as we’re using Events Calendar Pro on only one site.

Thanks,
Scott

[Julie Kuehl]

Hi Scott,

 

Regarding the fix for that bug, it is a high priority and we are doing our best to squash it. It will likely be addressed in an upcoming maintenance release, but I do not have an exact date for that.

As far as the license key goes, you should be able to purchase a Personal license for one site and simply swap out the license key. It should be pretty painless

Does that answer your questions?

 

– Julie

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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