License renewed problem

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  • January 13, 2016 at 6:18 am #1055265
    alonso
    Participant

    I have renewed the license and paid with PayPal but the license was not renewed may be the times: somebody

    January 13, 2016 at 8:49 am #1055349
    George
    Participant

    This reply is private.

    January 13, 2016 at 9:23 am #1055375
    alonso
    Participant

    This reply is private.

    January 13, 2016 at 11:09 am #1055472
    George
    Participant

    Hi @Alonso,

    I looked up that order number and nothing shows! 🙁 I am very sorry about this, I do not know what went wrong but can investigate a bit more. I am very sorry about this.

    In the meantime, I have manually ensured that your “Facebook Importer” license is now active and new, and up-to-date 🙂 Check out your license keys page here to confirm → http://theeventscalendar.com/my-account/license-keys

    That should work now, regardless of issues with your order.

    Thank you!
    George

    January 13, 2016 at 11:51 am #1055505
    alonso
    Participant

    Thank you now it works

    January 14, 2016 at 7:54 am #1056044
    George
    Participant

    Glad to hear this @alonso – sorry about the original hiccup, if you notice any other issues with this please reach out to us any time.

    I will close this thread for now; best of luck with your site!

    Sincerely,
    George

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