License renewals

[dutchess]

Hi – I am frustrated by the inability to just pick up the phone and call with my question but apparently that is not possible… Last month I renewed our Events Calendar Pro at $62 but this week received a renewal notice for the Community Events License, also $62. Didn’t remember that we had 2 different licenses but in looking at my account I see that in 2015 the Events Calendar Pro License was only $45.50 but I paid $62 last week. Did the cost go up? Note that we are a non profit and I just noticed on your site that you offer Events Calendar Pro free to non profits if we apply and approve. Are we not registered as a non profit? If not, I know that will take time to approve. Once we apply will you refund the fee we just paid?

[George]

Hi @dutchess,

Our prices did indeed go up.

To apply for a nonprofit license for Events Calendar Pro (no other products have free licenses for nonprofits, just Events Calendar Pro), please read this article where you can learn more about the program and can find the application link → https://theeventscalendar.com/apply-for-npp/

If you are approved as a nonprofit partner, we can indeed refund that other cost.

Thanks,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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