License prolongation, website address change

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  • Author
    Posts
  • #1466363
    pwgweb
    Participant

    Dear Mr., Mrs.
    We have had the event calendar pro plugin on a try out – website, pwg.tryit.li for almost a year. Now finally the site-update is ready to go live tomorrow on the proper website, http://www.pwg-basel.ch. I have just bought a license update as well as a license for Event Tickets Plus, both for use on a single site. Will this then automatically work on the proper site, or do you have to change a setting somewhere that this license is for http://www.pwg-basel.ch ( and no longer for pwg.tryit.li)?
    Kind regards, Aletta Karsies van Eeden

    #1466770
    Cliff
    Member

    Hi. Thanks for your detailed question.

    Please remove the license key from old site > wp-admin > Events > Settings > Licenses tab

    Then visit https://theeventscalendar.com/license-keys/ and remove old site from being assigned that license.

    Then enter that license key at new site > wp-admin > Events > Settings > Licenses tab

    Please let me know how this works for you.

    Thanks!

    #1486172
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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