license problem

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • July 20, 2018 at 6:59 am #1579995
    makan
    Participant

    Hi, I have a license problem. I do not accept my license. install the latest version says. I Loading. I do not accept my license.

    July 20, 2018 at 7:04 am #1579998
    Courtney
    Member

    Hi Musa

    Can you send me a screenshot of the error message?

    Thanks
    Courtney 🙂

    July 20, 2018 at 7:12 am #1580006
    makan
    Participant

    When I downloaded the latest version, it did not download pro. The license gave false warning.

    July 20, 2018 at 11:12 am #1580335
    Courtney
    Member

    Hi Musa

    So sorry for the confusion.  We sent an email containing a link to download Events Calendar Pro and the license key.

    Can you go to My Account » Downloads https://theeventscalendar.com/my-account/downloads/ and download the Events Calendar Pro plugin.  Head over to Plugins » Installed Plugins » Add New next and select the Upload Plugin at the top of the screen. This should be a .zip file.  If your browser has unzipped the file automatically, please check your browser settings to alter that and try downloading again.

    You’ll need to keep the free The Events Calendar https://theeventscalendar.com/product/wordpress-events-calendar plugin active as well. Go to Plugins »  Add New » Upload Plugin. Then activate your plugin.

    After that, get your license key https://theeventscalendar.com/license-keys/, and go to Events » Settings » Licenses to enter it (though very likely it’s already entered when you activate your plugin).

    Let me know if this works now.

    Thanks
    Courtney 🙂

    July 23, 2018 at 1:21 am #1581216
    makan
    Participant

    I define the place. The place does not show the filter.

    July 23, 2018 at 1:33 am #1581224
    makan
    Participant

    What should we do? for the place filter?

    July 23, 2018 at 1:38 am #1581233
    makan
    Participant

    I want the place descriptions to appear here. what should I do?

    July 23, 2018 at 12:35 pm #1581705
    Courtney
    Member

    Hi Musa

    Have you resolved the license issue? If not, can you send me a screenshot of Events » Settings » Licenses?

    Thanks
    Courtney 🙂

    August 14, 2018 at 9:35 am #1597196
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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