License not working

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  • November 27, 2017 at 7:33 am #1392434
    Luke Hewlett
    Participant

    I recently purchased The Events Calendar Pro, and the license is not validating.

    November 27, 2017 at 7:34 am #1392437
    Luke Hewlett
    Participant

    This reply is private.

    November 28, 2017 at 8:30 am #1393749
    Courtney
    Member

    Hi Luke

    Sorry for the confusion.  You should’ve received an email containing a link to download Events Calendar Pro and the license key.

    Can you go to My Account » Downloads and download the Events Calendar Pro plugin.  You’ll need to keep the free The Events Calendar plugin active as well.

    Then get your license key, and go to Events » Settings » Licenses to enter it.

    It looks like you tried to do this, but in the Event Aggregator field instead.

    Let me know if this works now.

    Thanks
    Courtney 🙂

    November 28, 2017 at 9:22 am #1393916
    Luke Hewlett
    Participant

    Oh no! I’m so sorry, Courtney. I’ve been using a bunch of plugins that use the same install for free and pro. My mistake. I wasn’t paying attention.

    Thanks for your time!

    November 28, 2017 at 12:29 pm #1394088
    Courtney
    Member

    No worries, glad it is all sett up now.

    Thanks
    Courtney 🙂

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