License Keys Not Allowing Me To Update

[Carl]

Hello,

I have been updating my website in a staging environment and have done what you have recommended to other users who have experienced similar problems by removing, disconnecting and then reconnecting again. In the backend of my website it says the license keys are now valid, but on my plugins section it doesn’t come up with an update version and says at the top of my wp dashboard:

“The following plugins are out of date: Events Calendar PRO 3.9.1. All add-ons contain dependencies on The Events Calendar and will not function properly unless paired with the right version.”

I wandered if this was something to do with updating the site in a staging environment, so there is a different url. for example staging.website.co.uk

Thanks

[Carl]

*UPDATE*

A update option came up about 20 minutes later, I think it just took a while to kick in. This is resolved now.

[Brian]

I am glad to see you were able to get the update.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Author]

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