License Keys for nonprofits – how do you get the downloaded plugin installed?

Home Forums Ticket Products Event Tickets Plus License Keys for nonprofits – how do you get the downloaded plugin installed?

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #1278808
    rnac2015
    Participant

    I received a license key for Events Plus through the nonproift program, but did not see how to download the plugin without paying for it. So I did and now I have 2 license keys and still don’t have the plugin installed, and I need it my ticketing function back (used to use WooTickets – whichever was discontinued.)

    Please help!

    #1279135
    Courtney
    Member

    Hi Suzanne

    I’m sorry this happened. Your email should’ve contained a link to download the .zip file. You can still download the plugin from My Account ยป Downlaods.

    Let me know if this works for you.

    Thanks
    Courtney ๐Ÿ™‚

    #1279203
    rnac2015
    Participant

    Courtney,
    I got some assistance on the whole thing, thank you. However I purchased an
    additional license by mistake thinking I did not have it already. Can you
    issue me a refund?

    Sincerely,
    *Suzanne Gilbert Lee*
    Executive Director
    Rocky Neck Art Colony
    6 Wonson Street
    Gloucester, MA 01930
    978-515-7004
    [email protected]
    http://www.rockyneckartcolony.org

    *Gallery 53 on Rocky Neck, 53 Rocky Neck Avenue is open seasonally May 20 –
    October 15, seven days a week, 10am-6pm daily, Fri & Sat until 8pm. *

    *Please visit all the galleries of the Rocky Neck Art Colony – click here
    for a list of galleries open year round
    . *
    *Galleries are located on Rocky Neck Avenue, the Madfish Wharf, Wonson
    Street and more!*
    *Please visit http://www.rockyneckartcolony.org
    for the pdf download of our walking
    map & brochure, as well as a calendar of events.*

    #1279237
    Courtney
    Member

    Hi Suzanne

    Weโ€™d be happy to help sort that out for you.

    Please send an email to

    support [at] theeventscalendar [.] com

    with a link to this thread.

    Thanks
    Courtney ๐Ÿ™‚

    #1289870
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
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