Hey Timothy,
Thank you for reaching out to us!
Apparently you renewed license keys that are not linked to your account (because they were originally purchased by your developer) and that’s the reason why they are not working as expected right now.
Could you please send us an email at support (at) theeventscalendar (dot) com? Our license experts will be able help you to solve this problem as soon as possible!
If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can.
Cheers,
Patricia