License Keys

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  • April 1, 2014 at 12:58 pm #126348
    maria miranda
    Participant

    Hi!

    I purchased The Events Calendar Pro, Filter Bar, and WooCommerce Ticketing for my website. The website needed to move from a testing server to a hosting space today so that the site could be made live. In doing so, the keys for those plugins are not working on the site. The url is cappellacantorum.org

    What can I do to reactivate them in the new hosting space for their domain?

    April 1, 2014 at 1:28 pm #126382
    maria miranda
    Participant

    I just tried to see if I could disconnect and reconnect the license key for the filter bar to a new domain and it looks like I can’t reconnect it. I really need help because people are suppose to be buying tickets off the website this week.

    April 1, 2014 at 2:15 pm #126443
    Leah
    Member

    Hi miranda18,

    You can move licenses from site to site, but they first have to be disconnected on your License Keys page. We have a tutorial here that walks you through the process. If you have any trouble, please let me know and I’d be happy to help out.

    Best,

    Leah

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