License key won't save

Home Forums Calendar Products Events Calendar PRO License key won't save

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  • Author
    Posts
  • #1320944
    Brent Gustafson
    Participant

    When I enter my license key, it validates fine, but then when I leave the page it doesn’t save.

    No errors, just doesn’t save.

    #1321346
    Geoff B.
    Member

    Good afternoon Rich and welcome back,

    Thank you for reaching out to us.
    I would love to help you with this topic.

    I believe this issue is caused by the fact that your version of the Events Calendar Pro is outdated by a couple of versions.

    The best solution to this is:

    1. Deactivate and delete the Events Calendar Pro
    2. Download the latest version here: https://theeventscalendar.com/my-account/downloads/
    3. Install it via the Add new plugin interface
    4. Activate the plugin
    5. Try the license key again

    Let me know how that goes.

    Best regards,
    Geoff B.

    #1322218
    Brent Gustafson
    Participant

    Fixed! Thanks!

    #1322256
    Geoff B.
    Member

    Good afternoon Rich,

    That is awesome.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

Viewing 4 posts - 1 through 4 (of 4 total)
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