License Key Warning when Migrating Site

[Joanne]

We recently migrated our site from one hosting company to another. While in the process of moving, our licence key was listed on both versions of the site.

Now that we’ve moved, I’m still getting the following message:

“You have a license key for The Events Calendar PRO but the key is out of installs. Visit the Events Calendar website to manage your installs, upgrade your license, or purchase a new one.”

What do I need to do to clear this?

[Cliff]

Sorry you’re experiencing this.

Please remove the license key from old site > wp-admin > Events > Settings > Licenses tab

Then visit https://theeventscalendar.com/license-keys/ and remove old site from being assigned that license.

Then enter that license key at new site > wp-admin > Events > Settings > Licenses tab

Please let me know how this works for you.

Thanks!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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