License key says expired, but it isn't

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Home › Forums › Ticket Products › Event Tickets Plus › License key says expired, but it isn't

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  • March 17, 2015 at 1:20 pm #948947
    thenewtropic
    Participant

    Hi,
    In WordPress I see this error saying my license is out of installs, but when I check on your site, it says I’m good until Dec 22, 2015. Can you help?

    March 17, 2015 at 4:23 pm #948990
    Barry
    Member

    Hi!

    It looks like you have a personal license which can be used on just one site.

    If you need to install EDD Tickets on multiple sites concurrently it would be best to upgrade to a developer or business license … on the other hand, if you changed your domain/accidentally activated it within a local test site you can simply visit your license key management page and disconnect from the old URL.

    With that done, you should be able to successfully validate from the new installation/URL.

    Does that help?

    March 17, 2015 at 4:32 pm #948993
    thenewtropic
    Participant

    Yep. Sorry. We had it set up on a dev site accidentally. Thanks!

    March 17, 2015 at 4:33 pm #948994
    Barry
    Member

    No problem – glad it’s all sorted 🙂

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