License key problems

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  • #1318327
    John Gunn
    Participant

    Hello, I’m having license key issues on my website. I purchased the license a few days ago, entered it in the calendar settings, but it says the key is out of installs. I came across this article from April 2017 –
    https://theeventscalendar.com/support/forums/topic/license-key-problems/ – Has this problem been fixed? Is so, how can I fix the issue on my website?

    Thanks!

    #1319443
    Courtney
    Member

    Hello John

    Sorry for the confusion.  You should’ve received an email containing a link to download Events Calendar Pro and the license key. Also when the plugin installs, your license key should automatically be applied already.

    Get your license key, and go to Events » Settings » Licenses to enter it.

    It looks like you tried to do this, but might’ve entered it in the Event Aggregator field instead.

    Let me know if this works now.

    Thanks
    Courtney 🙂

    #1329497
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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