License Key not working with subdomain

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #1186893
    Benjamin
    Participant

    Hello,

    I am not able to use license key with our development site. here is the url
    http://dev.enlightenfoundation.org/

    Please help.

    #1187246
    Cliff
    Member

    Hi Benjamin.

    Please reference Using one license for your live and dev sites, visit https://theeventscalendar.com/license-keys/, and let me know if you have any further questions.

    #1187261
    Benjamin
    Participant

    This reply is private.

    #1187295
    Cliff
    Member

    You need to go to https://theeventscalendar.com/license-keys/ to disconnect one site before it can be connected to a different site.

    #1187497
    Benjamin
    Participant

    If i disconnect it will stop working with live site?

    #1187752
    Cliff
    Member

    Yes. If you have a Personal license, only 1 site can be connected to https://theeventscalendar.com/license-keys/ at a time and the site that’s connected is the one that will receive the automatic updates.

    If you disconnect Site A and then connect Site B, Site A will still continue to work properly and there won’t be any issue/change/error on Site A. It’s just that Site B will be the one that is allowed to receive the automatic updates.

    I hope this clears things up for you.

    #1197791
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 7 posts - 1 through 7 (of 7 total)
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