License key not working

[Blandine]

Hi, I just purchased a license key for Event tickets pro but it is giving me an invalid license message.
And the title above the license key box in the settings page says “Event Aggregator”
Shouldn’t it show Event tickets plus?

[Geoff]

Hi Blandine,

So sorry for the trouble here with your license keys! Let’s check this out together and see what’s up.

I see that you have purchased Event Tickets Plus, but I do not see that it is currently installed on your site. Here is what I do see installed:

• The Events Calendar 4.3.1.1
• Event Tickets 4.3.1.1

If you install Event Tickets Plus, then the license key screen should show a field for you to Enter the license for Event Tickets Plus as well.

Please give that a try and let me know if it does the trick. 🙂

Thanks!
Geoff

[Blandine]

Hi, yes it was the problem indeed. thanks.
I wish there was an easier way to upgrade though instead of having to install a whole plugin like this. There should be an option so that when you enter the key, it simply unlocks content on the event tickets plugin.

[Geoff]

Awesome, glad that helped!

That would be an awesome way to upgrade, for sure! Unfortunately, that would require a whole different way of building the products where instead of building plugins, we’d be making hosted software that lives on our servers that are merely accessed by the sites using them. The beauty of WordPress is that you own the software when you purchase a plugin and host it yourself. 🙂

Thanks again for following up and please do let us know if any other questions pop up — we’d be happy to help.

Cheers!
Geoff

[Author]

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