License Key Message Persists

[Dale]

We have repeatedly entered the license key.
The system acknowledges that it is a valid key.
However, it does not save the key and the Events Calendar Pro error message persists.
What should we do?

Thank you.

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

Can you please confirm you are following all these steps:

Visit License Tab
Enter License Key
You get a Green License Valid Message
You are then clicking “Save Changes”
Then you get a “License key(s) updated.” near the top of the page.

Also you can can always download the latest version from your account here on theeventscalendar.com

Let me know if it is not working after following those steps and we can do some troubleshooting steps next.

Thanks

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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