License Key issue

[Katelyn]

I am being told that I am out of available license keys. I have only use this key for 1 website. This key is good until Jun 30th, 2018. Please help

[Katelyn]

Hi There,
I will like to get this issue resolved, I’ve notice other threads after my posting has been answered. Could you please help.

[Caroline]

Hi Katelyn,

Thanks for taking the time to reach out to us here! This error message is most commonly seen when attempting to move your existing license key from a development/staging site to a live site or when the server for your existing site has otherwise changed. If you need to clear a previous activation for your license key, you can do this right from your account on TheEventsCalendar.com:

https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

Once you’ve removed the activation for your development site, you’ll be able to activate this key again on your live site. Let us know if you should have any questions or concerns as you’re working through the steps here! 🙂

Cheers, and thanks again!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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