License Key Issue

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  • Author
    Posts
  • #1177629
    Dorothy
    Participant

    Hello,

    I have renew my license key for Event calendar Pro Plugin but still I am receiving this message at my back-end.
    http://prnt.sc/cvdvr4

    Can you guys please look into this issue and let me know what to do foe this?

    Thanks

    #1177703
    Geoff B.
    Member

    Good morning Dorothy and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the message still being there.
    I would love to help you with this topic.

    I would recommend reading the following: https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

    This should allow you to disconnect and reconnect your license key.

    Let me know how that goes.

    Best regards,
    Geoff B.

    #1189131
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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