License Key Issue

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  • May 9, 2015 at 1:19 pm #961630
    Donald
    Participant

    Sorry, this key is out of installs. Why am I seeing this message?

    May 11, 2015 at 6:08 am #961756
    Brian
    Keymaster

    Hello,

    Sorry for the issues you are having.

    Can you please try removing your license keys from your account on TheEventsCalendar.com and then reactivating them on your site to see if that resolves the issue.

    To do that, login to your account and go to My Account > License Keys

    Click “Disconnect now” next to all the urls and go to your site and add those license keys back.

    Let me know how that works out for you.

    Thanks

    June 2, 2015 at 6:25 pm #966793
    Donald
    Participant

    That worked. Thank you and sorry it took me so long to get back to you.

    June 3, 2015 at 4:52 am #966874
    Brian
    Keymaster

    No Worries on the time glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

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