license key is out of installs

[Laila]

For http://www.ssbad.dk is says license key is out of installs.
I paid for calendar Pro, and please make it work as soon as possible. I dont know what to do.

Thanks
regards Laila

[Jennifer]

This reply is private.

[Laila]

Hi Jennifer
Thanks for your answer.

But blaakjaertesting.dk.linux16.curanetserver.dk http://blaakjaertesting.dk.linux16.curanetserver.dk/ is the same as ssbad.dk http://ssbad.dk/. It has always been as this without any problems.
I have one Pro key and it has always been used on ssbad.dk http://ssbad.dk/ which displaced here blaakjaertesting.dk.linux16.curanetserver.dk http://blaakjaertesting.dk.linux16.curanetserver.dk/.

I dont know why it is suddenly a problem – please make it work again, as soon as possible.

[Jennifer]

Hi Laila,

Since the URLs are different, each one is counted as one install. There are some URLs that don’t count – you can read more about how this works here. If you recently changed the URL or migrated the site, that is likely the reason that you are seeing the message. If you want to use the key on ssbad.dk, then you will need to deregister blaakjaertesting.dk.linux16.curanetserver.dk by following the instructions here. This is not something that I am able to do from my end. However, once you deregister the key from blaakjaertesting.dk.linux16.curanetserver.dk, you should no longer see the message on ssbad.dk.

Can you give this a try and let me know if it works for you?

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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