License key is invalid

[christchurch1]

Hello,

I received the following message on WordPress:
It looks like you’re using The Events Calendar PRO, but the license key is invalid. Please download the latest version from your account.

You can always check the status of your licenses by logging in to your account on theeventscalendar.com.

I went to account and reuploaded the latest version 4.4.19 but I’m still getting the same message. Please help.
Thank you1

[Geoff B.]

Good evening Sharmane and welcome back!

Thank you for reaching out to us.

We are sorry to hear about this message showing up on your site.
I would love to help you with this topic.

I have a couple of follow-up questions:

1. It looks like your license is currently assigned to 2c0.689.myftpupload.com. Is that done intentionally ? I am asking because your system information is for http://www.christ-church.net/.

   If you are indeed experiencing this message on http://www.christ-church.net/, I would recommend connecting the license to that site.

   You can read about that here: https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

2. Are you using your license key on a site that is part of a multi-site installation ?

Hang in there!

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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