License Key Invalid

[Mark]

Hey I’m getting a 404 on my page and this message in the backend.

“It looks like you’re using The Events Calendar PRO, but the license key is invalid. Please download the latest version from your account. You can always check the status of your licenses by logging in to your account on theeventscalendar.com.”

404 Webpage

[Patricia]

Hey Mark,

Thanks for contacting us! I’m very sorry about this issue you are experiencing.

Can you please make sure that you input your license correctly by following the steps mentioned in this article?

If your license key is already in place and correctly setup, can you please check this KB? This article was written to help people to move their licenses to a different site, but I would like you to use it to disconnect/reconnect the license key from your account/site and check if the problem is solved after that.

Let me know if you need anything else in the mean time!

Regards,

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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