License Key Field

[altblackpool]

Can’t activate my installation of the Facebook Importer as there isn’t a field displaying for me to enter the license key. I’ve tried deactivating and reactivating both the Facebook Importer and Event Calendar plugins with no success. Also tried clearing caches both on the site and in browser. Any suggestions

[Leah]

Hi altblackpool,

Thanks for your note. Am I correct that you are running Facebook Events with The Events Calendar, and without Events Calendar PRO?

We recently redid our license key functionality, and we’ve run into an issue where some folks are not able to put in their license keys if they don’t have PRO. The good news is that you can still use all the functionality of Facebook Events, as long as the plugin is installed and activated.

The only consequence of this issue is that when we release Facebook Events 3.6, you’ll need to update the plugin manually instead of automatically. We’re happy to assist with that when the time comes. And we’ll have the problem fixed in that version, so you’ll then be able to put in your license key and have automatic updates from there on.

Thanks for your understanding and patience while we get this fixed. Please let me know if you have any further questions.

Best,

Leah

[Author]

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