License key expiration notice, but not expired

[Michael Carnell]

I keep getting a license key expired banner on my site, but the key hasn’t expired. If I go to Event / Settings and refresh the license key all is good for a day or two and then the message comes back. How can I fix this or at least stop the annoying banner.

[Courtney]

Hey Michael

Thanks for flagging this. Is this only prompting you for Events Calendar Pro? I’ve had recent reports of others receiving notices for Event Aggregator when they don’t own an EA license nor have they filled anything into that field.

Trying to narrow this down.

Can you also see if deactivating the license on this screen, then deactivating the plugin completely, plus reactivating plugin/license resolves this?

Thanks
Courtney 🙂

[Michael Carnell]

Yup, only Events Pro. I don’t have Event Aggregator. Hadn’t tried doing a complete deactivation/reactivation. Will do that the next time it happens. Right now it is happy. Will probably crop back up in a day or two….

[Courtney]

Thanks Michael

If it does, please do let us know. Just a heads up, I’m about to head out on maternity leave for a bit. Another team member will be sure to follow up with you here though.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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