License key

[hjemmeside]

I am getting this message even though i bought it just three days ago, and have never acctivated it before
Your Event Aggregator license key is invalid. Visit the Events Calendar website to check you

[Courtney]

Hi Stiftelsen

So sorry for the confusion.  We sent an email containing a link to download Events Calendar Pro and the license key.

Can you go to My Account » Downloads https://theeventscalendar.com/my-account/downloads/ and download the Events Calendar Pro plugin.  Head over to Plugins » Installed Plugins » Add New next and select the Upload Plugin at the top of the screen. This should be a .zip file.  If your browser has unzipped the file automatically, please check your browser settings to alter that and try downloading again.

You’ll need to keep the free The Events Calendar https://theeventscalendar.com/product/wordpress-events-calendar plugin active as well. Go to Plugins »  Add New » Upload Plugin. Then activate your plugin.

After that, get your license key https://theeventscalendar.com/license-keys/, and go to Events » Settings » Licenses to enter it (though very likely it’s already entered when you activate your plugin).

It looks like you tried to do this, but in the Event Aggregator field instead.

Let me know if this works now.

Thanks
Courtney 🙂

[hjemmeside]

Thank you for a prompt and understandable answer.

We did not get on to the download of pro-version, and we applied the key to the “Even Aggregator”.
The correct plugin is now downloaded, and the key is accepted.
Thank you were much.

We have successfully added an additional css-file in the <theme>/.tribe-events/pro/ directory according to the documentation
But have problems with copying template files to the theme.
I want to supersede the list.php, but there is no list.php in the pro directory, only in the “the-events-caledar” directory structure.
I don’t really understand what code is used from the pro-directory and what is used from the non-pro-directory.
Is it some way to se what template is used during execution?

Regards,
Arne Skaanes – (not to experienced theme developer)

[Courtney]

Hi Arne

Glad you got the license key working.

Could you open a new ticket regarding the customizations? That will ensure you get the best help for that issue.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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