License Key

[Grace]

Hi There, I keep getting an error message when I type in my license key. All my plug in’s are updated so not sure why I keep getting this message.
Can someone please assist me.

This is the message I keep getting: There is a new version of Event Aggregator available but your license key is invalid. You may need to download and manually install the new version. You can check the status of your licenses and download plugins by logging in to your account on theeventscalendar.com. View what’s new with version 1.0.

[Jennifer]

Hi Grace,

Thanks for reaching out!

It looks like you might have entered your Event Tickets Plus key into the Event Aggregator box under Events > Settings > Licenses. Can you double check that the key is entered under the Event Tickets Plus box? This box only appears once Event Tickets Plus has been installed and activated, so it is actually quite common for users to enter the key into the Event Aggregator box by accident.

Let me know if that helps!

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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