License key

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  • #1317628
    Jen Matthias
    Participant

    When I was building my site we had a dummy URL until the site went live and we pointed the domain to the new site. As a result the Events PRO license key is showing as invalid.

    The dummy site was under revv52.com/nolanmatthias.com
    and now it is up and running under revv52.com.

    Can you help me make the license key work, I am getting an error
    You are using The Events Calendar PRO but your license key is out of installs. Visit the Events Calendar website to manage your installs, upgrade your license, or purchase a new one.

    #1318520
    Patricia
    Member

    Hey Jen,

    Thanks for contacting us!

    To move your license key to a different site, you can follow the instructions mentioned in our Knowledgebase:

    https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

    I hope this helps 🙂

    Let me know if you have any other questions and I’ll be happy to assist!

    Regards,

    Patricia

    #1328838
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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