License Key

[Jimmy]

I have been working on a site for a client on our companies staging server. I upgraded to the pro version of events calendar and everything was working great. Once we moved the page to the live site I started getting errors.
1. When I click on an event on the calendar to get more details, I get a ‘400 bad request’ error. It looks like the slug is not reading the page. I’m almost 100% sure the permalinks are set correct.
2. When I check my license key I see the the red “There is an update available for The Events Calendar PRO but your license key is out of installs. Visit the Modern Tribe website to manage your installs, upgrade your license, or purchase a new one.” message. I just purchased the license last week. I also noticed that the site url under my Modern Tribe profile is set to the staging server. I did upgrade to pro when it was still on the staging server. Is there a way to switched this over to the clients url? I’m thinking that this may be the cause of my problems.

[Cliff]

Hi Jimmy.

Thanks for your purchase.

Your license keys are managed at https://theeventscalendar.com/license-keys/

Please also reference Using one license for your live and dev sites

FYI: In this forum we keep our threads focused on just one issue to ensure we answer each question. To that end, please open a new thread for your other issue. Thanks for your understanding. Also, I’d suggest sharing your System Information on that new thread.

Please let me know if there’s anything else I can help with in regards to your licensing question.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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