Licence keys

[Lauri]

I’m having some trouble with some account keys.
Since I had the client sign up for licences, there’s a chance that they weren’t done entirely correctly.

There’s currently a PRO personal licence and a PRO business licence listed, but these have different keys, which leads me to believe that the personal licence should not be there. My guess is that instead of upgrading the single licence to a business licence, they registered a new business licence instead.

Is there an actual support address I could contact with details to get this sorted?

Thanks,

[Courtney]

Hi Lauri

We’d be happy to help sort that out for you. Please email emailing support /at/ theeventscalendar /dot/ com.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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