licence key

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  • October 13, 2015 at 2:11 pm #1014280
    Brian
    Participant

    Hello,

    I have a problem with my licence key: I used it on my local server when I was working on my client’s site.
    Now the site is ok and I uploaded it on their server, and when I tried to insert the licence key, I got an error message.
    What can I do ?

    I’m not going to use the plugin on my personal local server, but on the client’s server.
    How can I deactivate the plugin on the local server ?

    Could you please help me?

    Thanks

    October 13, 2015 at 3:53 pm #1014323
    Brian
    Member

    Hello,

    Sorry for the issues you are having.

    Can you please try removing your license keys from your account on TheEventsCalendar.com and then reactivating them on your site to see if that resolves the issue.

    To do that, login to your account and go to My Account > License Keys

    Click “Disconnect now” next to all the urls and go to your site and add those license keys back.

    Let me know how that works out for you.

    Thanks

    October 14, 2015 at 1:52 am #1014435
    Brian
    Participant

    Yes it helped me, thanks a lot!

    October 14, 2015 at 7:03 am #1014493
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

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