Licence Key Valid until May 28th 2015 (My website says it is out installs)

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  • #688886
    floydtaylor
    Participant

    I only have one website, http://www.melbourneswimclassic.com.au

    It says “Your WooThemes products are almost ready. To get started, activate your product licenses.”

    My modern tribe account: https://theeventscalendar.com/my-account/license-keys/

    quite claerly says the product I have is valid until May 28th 2015.
    But when I plug in the key, it says it is out of installs. I am a little confused. If I installed it once, it should not need to be installed again, and If I did not install it why am I getting prompts in wordpress telling me to install product licence key?

    #688890
    floydtaylor
    Participant

    This is for WooTickets.

    #689734
    Brian
    Member

    Floyd,

    Sorry for the troubles, but I can help you out and get this resolved.

    You are correct about your License Expiration Date.

    Can you please check if you have a license in the field on this page for WooCommerce Tickets:

    Events->Settings: Licenses Tab

    That is the location The Events Calendar checks for the license.

    Also, do you have any other WooCommerce Plugins, that could be causing the activation message?

    Please let me know what you find out and we can take the next step to resolve this.

    Thanks

    #749422
    Brian
    Member

    Since there is has not been any activity on this thread for over 2 weeks so I am now closing it. Feel free to start a new thread if you have further issues. Thanks! 🙂

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