Licence Key Tab missing Licence Key Tab missing

Home Forums Ticket Products Eventbrite Tickets Licence Key Tab missing Licence Key Tab missing

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  • #1168684
    Ben Cross
    Participant

    Hi

    I know there have been a few Qs before around entering the Licence Key when purchasing an Add On, and the Licence Key Tab not being there.

    I’ve got the same issue, and I just can’t figure out how to resolve it.

    I’ve made sure I’ve got the latest version of The Events Calendar (4.2.7). I’ve just purchased the Eventbrite Tickets Add On.

    Can you help? I’m not a WP Expert, so please go easy on me.

    Many thanks,

    Ben

    #1168911
    Geoff B.
    Member

    Good evening Ben and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the license key tab missing from your install.
    I would love to help you with this topic.

    The good news is that I believe you can solve that issue by following these instructions: https://theeventscalendar.com/knowledgebase/new-user-primer-eventbrite-tickets/

    Let me know if that helps.

    Have a great day!

    Geoff B.

    #1178474
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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